Order Terms and Conditions

1. Agreement deemed by use

Use of this Website (“site”) deems your agreement to be bound by the terms and conditions of use (“terms and conditions”) listed below.

2. Use of Materials, Graphics, and Text from this Site.

(a) This site is owned and operated by Tools R Us. Unless otherwise specified, the materials in this site are presented for the purposes of promoting Tools R Us products and providing information about Tools R Us to suppliers and the general public.
(b) No material from Tools R Us on this site or any website owned, operated, licensed or controlled by Tools R Us may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way save for the following exception.
(c) Use of any material in this site on any other website or networked computer environment is prohibited.
(d) All trademarks, service marks, and trade names are proprietary to Tools R Us
(e) All other rights are reserved by Tools R Us as the copyright owner.

3. Products Promoted, Contract Development & FireFox/Netscape Program Errors

(a) Prices listed on this site and terms and conditions of any kind relating to products displayed on this site may not be current or complete and therefore under no circumstances constitute an offer or undertaking by Tools R Us. Tools R Us reserves the right to vary or modify the information in the site without notice.
(b) NetScape 8.1/Firefox Bug.
Firstly, the site works perfectly in FireFox 1.5 and Internet Explorer. Netscape 8.1 is BASED on Both these browsers (you can actually switch between the two rendering engines in Netscape at will.. When you switch to the IE engine your site works fine, when you switch the Firefox engine the error can be seen. (error = all prices the same)
Now, Netscape is actually using an older beta core of Firefox, not the 1.5 core which could be the reason for this issue. If the customer is using an OLD version of FireFox OR probably netscape Navigator (based on FireFox 1.somthing code – which had many Javascript bugs) – this did cause ALL the prices for ALL products to display identically. An online upgrade of NetScape 8.1/Firefox is recommended for your customer.
Thus, all online orders generated with the above versions of FireFox/Netscape or non-upgraded versions are void & will not be processed.
Tools R Us will contact you via email or phone in regards to this error & explain this error in more detail.
(c) With respect to items sold by Tools R Us, we do not charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalogue may be mis-priced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
(d) Price of item is incorrect due to customers computer scripting errors found in Internet Explorer & FireFox & Safari.
The only possibility of that happening would be that the code for the price of the product that gets submitted to the checkout has been modified.
The code generated for submitting the information to the Checkout gets created on the customers computer. The script on your website is functioning correctly, so it is safe to say that the problem occurred on the customers computer.
Could you please advise the customer to press “CTRL + F5” on his keyboard whilst on that specific page to force the refresh of his page. The browser may have loaded with corrupted scripting. This will ensure that the data get reloaded from your host, not from his local browser data.
If an item’s price is incorrect due to the above scripting error, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

4. Limitation of Liability

(a) You waive and release Tools R Us, its servants and agents to the fullest extent permitted by law from any and all claims arising out of or related to the use of material or information made available through this site.
(b) Tools R Us, its servants or agents shall not, under any circumstances be liable for any injury, loss or damage arising out of or related to the use, or the inability to use, the materials in this site. This limitation of liability includes but is not limited to incidental, special or consequential damages, damages for loss of business or other profits.

5. Severability

If any provision of the Terms and Conditions is unlawful, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining terms and conditions. This is the entire agreement between the parties relating to the subject matter.

Product Warranty

All electrical products contained and sold from this site are covered for a limited period of time by the manufacturers of the product or Tools R Us suppliers.
Without exception, all electrical items sold have a minimum manufacturer’s warranty period of 1 year. Tools R Us abides by manufacturer’s warranty terms and conditions including the right to repair or replace at the sole discretion of the manufacturer where a product is found to have become faulty during its warranty period. In the event that an item is found to be damaged or faulty upon delivery, the customer is to contact our Sales number within 24 hrs to report such. Depending on the circumstances, the item may be replaced or repaired. Should the product be found to be faulty after 7 days from purchase then the manufacturer’s warranty terms will apply and a service call be arranged with the supplier for the customer. Return shipping will always apply to change of mind return requests. Approval of ‘change of mind’ return requests is at the sole discretion of Tools R Us. These fees do apply to products for return suffering a genuine manufacturers fault or delivery damage reported within the specified time frames.

Site Warranty Disclaimer

This site is provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Tools R Us disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Tools R Us does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Tools R Us does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Tools R Us shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site, even if Tools R Us has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical & Upload Errors

In the event that a Tools R Us product is mistakenly listed or due to uploaded error at an incorrect price, Tools R Us reserves the right to refuse, place on hold or cancel any orders placed for product listed at the incorrect price. Tools R Us reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Tools R Us shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Tools R Us without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Tools R Us may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Tools R Us

Fraudulent Activity

Tools R Us employs sophisticated fraud detection software and will report all instances of fraud, attempted or otherwise to the appropriate state and federal law enforcement authorities. There are means by which a suspected transaction can be traced to a transaction location and a fraudsters identity obtained. Any type of fraud including credit card, email and telephone deception will not be tolerated and those individuals will be pursued without exception. Tools R Us also employs the services of debt recovery and private enquiry agents across Australia and will pursue any customer that has fraudulently obtained product from this site or not paid for the same products and services. Due to the high rate of online fraud, Tools R Us reserves the right to request for additional information to establish the legitimacy of any potential customer including but not limited to copies of credit cards details & signatures, drivers licences, acceptable proof of identity, confirmation of tenancy and reference checks.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Tools R Us or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


You agree to indemnify, defend, and hold harmless Tools R Us, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Tools R Us may link to sites operated by third parties. However, even if the third party is affiliated with Tools R Us, Tools R Us has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Tools R Us. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Tools R Us seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

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